Scottrade Trade Quality and Execution

Trading Execution

Scottrade monitors the execution quality of all the trading centers to assess whether the trading center is providing our customers best execution*. Scottrade uses various monitoring methods. These methods include a daily order-by-order exception report analysis. They also include a post trade date regular and rigorous review of execution quality. We perform this regular and rigorous review by analyzing statistics from Thomson Transaction Analytics and by reviewing the output of our proprietary patent-pending algorithm, the Scottrade Best-Execution Index or SBI™.

* defined in SEC rule 605

Web Page Load Speed Measured by Gomez ®

Scottrade consistently ranks above the industry average in response time as measured by Gomez. Gomez Business Process benchmarks measure Web site speed and availability for the nation's largest and most visited online institutions.

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Benchmarks provide a real-world view of how long it takes to navigate a Web site and how frequently that process is impeded by errors. Gomez takes a task-based approach to performance monitoring by emulating typical customer interactions to establish performance management standards. Gomez does this by scripting a transaction using proprietary software agents that record tests each day across numerous ISPs from multiple facilities throughout the country. Metrics from all facilities are aggregated and presented as a mean benchmark for evaluating performance.

Source Data: Gomez, Inc. (www.gomez.com)

The industry average accounts for other brokerage firms transaction times including: Scottrade, TD Ameritrade E*TRADE, Fidelity, Bank of America, Wells Fargo, Charles Schwab, Options Xpress, and Vanguard. Market volatility, volume and system availability may impact account access and trade execution.

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